Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
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As an Associate Product Manager at Moniepoint, you will play a crucial role in facilitating the Agile development process and ensuring effective collaboration between cross-functional teams to deliver high-quality payment processing solutions. You will be responsible for guiding teams in adopting and practising Agile methodologies, removing impediments, and fostering a culture of continuous improvement.
You'll Be Responsible For
- Managing each project’s scope and timeline
- Facilitate all Scrum events, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives.
- Work closely with the product owner to prioritize and refine the product backlog, ensuring that user stories are well-defined, estimated, and ready for development.
- Remove impediments and roadblocks that hinder the progress of the Scrum teams, fostering a collaborative and problem-solving environment.
- Monitor team metrics and key performance indicators to track progress, identify bottlenecks, and drive continuous improvement.
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Help teams implement changes effectively
- Promote a culture of transparency, trust, and open communication within and across teams.
- Stay up-to-date with industry trends and developments in Agile and Scrum methodologies, and contribute to the continuous evolution of Agile practices at Moniepoint
You Should Apply If You Have
- A Bachelor's degree in a relevant field or equivalent practical experience.
- At least 3 years of experience in a Scrum master role
- Certified Scrum Master (CSM) or equivalent Agile certification is preferred.
- Proven experience as a Scrum Master in a software development or technology-focused environment, ideally within the payments processing or financial services industry.
- Strong understanding of Agile principles and methodologies, including Scrum, Kanban, and Lean.
- Excellent facilitation, conflict resolution, and communication skills.
- Ability to build strong relationships and collaborate effectively with cross-functional teams and stakeholders.
- Problem-solving mindset with a proactive approach to addressing challenges and facilitating solutions.
- Experience with Agile tools and software, such as JIRA, Confluence, or similar platforms.
- Adaptability and flexibility to work in a fast-paced and dynamic environment.
- A passion for continuous learning and improvement, both for yourself and your teams.
What we can offer you
- Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. We have a collaborative and inclusive work environment.
- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation - You’ll receive a competitive salary, pension, health insurance, performance bonus, plus other benefits.
- Opportunities for career growth and advancement within a rapidly expanding company
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As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.
Job Responsibilities
- Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
- Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
- Review and approve (or decline) loan requests by thoroughly analyzing all the data available
- Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
- Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
- Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
- Perform all other credit related functions as may be assigned by a supervisor
Qualifications
- A minimum of an OND in any business related discipline
- A minimum of 2 years experience in a sales role for credit products in a financial institution
- Demonstrable knowledge of credit risk analysis
- A good knowledge of financial analysis is an added advantage
- Must be resident in Kano
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The Portfolio Manager is responsible for overseeing the loan portfolio and leading a team of Field Credit Officers within a specific state. This role involves setting performance targets, ensuring credit risk is managed effectively, maintaining a healthy loan portfolio, and driving growth of the business and loan products. The Portfolio Manager will collaborate closely with other departments (Products, Risk, Operations, etc.) to uphold credit policies and ensure successful loan disbursement and repayment.
Key Responsibilities
Team Leadership and Management
- Supervise, mentor, and provide guidance to Field Credit Officers (FCOs) within the assigned state.
- Set and communicate clear performance goals and objectives for the FCOs, ensuring alignment with the company’s overall targets and strategy.
- Conduct regular performance reviews, identify training needs, and foster professional growth among team members.
Portfolio Oversight and Growth
- Develop and implement strategies to grow a robust and profitable loan portfolio in the assigned state.
- Monitor and analyze overall portfolio performance, including loan approvals, disbursements, and repayments, to ensure targets are met.
- Identify trends and potential risks, taking proactive measures to mitigate any issues that could impact portfolio health.
Credit Risk Management
- Ensure adherence to the organization’s credit policies and procedures.
- Review and approve on loan applications recommended by FCOs, providing final credit decisions where necessary.
- Conduct periodic credit risk assessments and collaborate with the Regional Credit Manager and VP, Credit Portfolio Management to refine and enhance credit evaluation frameworks.
Compliance and Reporting
- Maintain compliance with regulatory requirements and internal policies related to credit operations and portfolio management.
- Prepare and present regular portfolio performance reports to Regional Credit Manager and VP, Credit Portfolio Management, highlighting key metrics, trends, and recommendations for improvement.
- Ensure all documentation and records are accurate, up-to-date, and in line with compliance standards.
Stakeholder Engagement
- Collaborate with cross-functional teams (Products, Operations, Risk, etc.) to ensure seamless loan disbursement and servicing processes.
- Develop and maintain strong relationships with business clients and community stakeholders to enhance the company’s market presence.
- Address and resolve escalated customer issues and inquiries related to the loan portfolio.
Process Improvement
- Identify process gaps and inefficiencies within credit administration, making recommendations for system and process enhancements.
- Stay informed of industry best practices, market trends, and competitor activities, adapting strategies as needed.
Qualifications
- Bachelor’s Degree (or higher) in Business, Finance, Economics, or a related field
- Minimum of 4-5 years of relevant experience in lending, credit, or portfolio management, with at least 2 years in a supervisory role.
- Demonstrable experience in credit risk analysis and financial analysis.
- Strong knowledge of regulatory requirements and compliance in the financial sector.
- Proven track record in managing and growing a loan portfolio in a fast-paced environment.
- Must be resident in the state of responsibility.
Relevant Skills
- Leadership & Team Management
- Analytical & Problem-Solving Skills
- Communication & Interpersonal Skills
- Strategic Thinking & Planning
- Attention to Detail
- Technology Proficiency
Other Requirements
- High degree of integrity, professionalism, and confidentiality when dealing with sensitive information.
- Flexibility to travel for client visits, team meetings, and on-site evaluations as needed.
- Proactive and results-driven mindset, with a commitment to continuous improvement.
go to method of application »
As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.
Job Responsibilities
- Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
- Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
- Review and approve (or decline) loan requests by thoroughly analyzing all the data available
- Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
- Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
- Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
- Perform all other credit related functions as may be assigned by a supervisor
Qualifications
- A minimum of an OND in any business related discipline
- A minimum of 2 years experience in a sales role for credit products in a financial institution
- Demonstrable knowledge of credit risk analysis
- A good knowledge of financial analysis is an added advantage
- Must be resident in Ondo
go to method of application »
As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.
Job Responsibilities
- Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
- Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
- Review and approve (or decline) loan requests by thoroughly analyzing all the data available
- Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
- Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
- Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
- Perform all other credit related functions as may be assigned by a supervisor
Qualifications
- A minimum of an OND in any business related discipline
- A minimum of 2 years experience in a sales role for credit products in a financial institution
- Demonstrable knowledge of credit risk analysis
- A good knowledge of financial analysis is an added advantage
- Must be resident in Edo State.
Relevant Skills
- Apt attention to details
- Proven simple/complex analytical skills
- Excellent communication, presentation and interpersonal skills
- Agility and perseverance
go to method of application »
As Regional Lead, you will be responsible for overseeing all device repair operations and operations for an assigned repair center. You will ensure that all processes run efficiently and operational standards are consistently met.
This role involves managing day-to-day workflows, supporting cross-functional teams (including technicians, QA officers, and inventory officers), and driving performance across all teams in the center. You will also drive key metrics, lead on-the-ground execution, and escalate critical operational risks as needed. Your leadership will be instrumental in maintaining high-quality repairs and achieving throughput targets across device repair and deployment activities.
Operational Oversight
- Coordinate and monitor daily repair center activities across the assigned region.
- Ensure all repair, QA, and inventory SOPs are strictly followed.
- Monitor technician and QA productivity and escalate non-compliance.
- Ensure timely handoff and processing of terminals between functions (Technician → QA →Inventory).
Team Leadership & Performance Management
- Supervise regional staff including technicians, QA officers, and inventory officers.
- Set clear expectations, KPIs, and performance goals for teams.
- Conduct regular performance check-ins and recommend disciplinary actions when necessary.
- Foster a culture of accountability, continuous improvement, and professional conduct.
Inventory and Asset Management
- Ensure accurate tracking of all terminals.
- Enforce proper physical and logical inventory classification.
- Lead weekly inventory reconciliation efforts and ensure documentation is complete.
- Ensure effective tool and spare part usage, tracking, and return.
Logistics and Coordination
- Coordinate timely delivery and pickup of terminals through logistics partners.
- Track terminal movements to and from the field, warehouse, and other centers.
- Escalate delivery delays or inventory gaps within SLA limits.
Reporting & Documentation
- Submit weekly operational reports including productivity, inventory status, and issue logs.
- Maintain comprehensive documentation for audits and escalation tracking.
- Flag operational risks or recurring issues to central operations.
Compliance and Facility Management
- Ensure clean, organized, and safe workspaces in the repair center.
- Lead compliance audits and ensure adherence to safety and administrative standards.
- Ensure terminals are properly categorized, labeled, and secured.
Qualifications
- Minimum of HND/Bachelor’s degree in Engineering, Operations Management, or related field.
- 3–5 years of experience in a technical, logistics, or operations supervisory role.
- Experience in POS repair operations is a strong advantage.
Required Skills & Competencies
- Minimum 4 years of hands-on experience in POS repair operations.
- Strong leadership and team management skills
- Excellent data analysis skills; able to use metrics to forecast and drive decisions
- High attention to detail and strong process discipline
- Solid understanding of inventory and logistics
- Skilled in troubleshooting, diagnostics, and component-level repairs
- Proficient in Microsoft Excel
- Strong communication and escalation handling
Method of Application
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