Jobs at NewGlobe

About The Role

• We are looking for an experienced full time Android engineer to join our new cross-functional software development team, which will build the software that powers and improves our ability to deliver massive learning gains – at scale.
• The team will have a special focus on the learning management platform and the rest of the tech running in our academies (which is all Android based).
• This person will join an elite, interdisciplinary team that will be building the technology that will take Bridge to the next level. It's a great opportunity to grow and learn, while working on developing software with a mission that few, if any, can compete with.
• We believe in innovation, fast feedback, and high impact.
• We have an existing portfolio of native Android applications that undergird our ability to support self-sufficient academy management, engage the local community, and deliver high-quality education to our pupils.
• However, we need someone that can drive the next generation of these platforms, ensuring high availability even in challenging conditions and generally driving innovation in the mobile space.
• It's all about rolling up one's sleeves to introduce best practices, deliver key functionality, and pave the way for exciting future possibilities, like adaptive curriculums and automated grading of tests (to name just a few).

What You Will Do

• Gather requirements, build, test, and ship new Android functionality for our academy tech platform
• Collaborate with the server-side developers to design the APIs for specifically for the Android application (not just consuming APIs that were already developed for a web app)
• Engage on all dimensions of the app, from UI and UX, to business logic, to storage and networking
• Introduce architectural patterns to improve scalability, stability, and maintainability.

What You Should Have

• Bachelor's Degree in related fields with superior academic performance
• At least 3 years of professional Android development experience.
• Senior Android Engineer, especially published apps on Google Play
• Full lifecycle experience, from conceptualisation to deployment to feedback from production
• Experience with writing library projects that get reused across multiple android apps
• Knowledge of Gradle and DI helpful
• Experience architecting whole Android applications, not just adding features or porting existing apps
• Belief in the importance of automated unit, integration, and functional tests for Android apps
• Exposure to continuous integration and continuous delivery practices, especially in an environment of weekly (or even more frequent) releases to production
• Love for collaboration and working with driven stakeholders, including presenting work with confidence when interacting with business owners and users
• Openness and eagerness for learning new paradigms and practices
• Passion for NewGlobe's vision of democratising the right for all children to succeed.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.

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About the Role

• We’re looking for a Cloud and Systems Operations Lead to play a pivotal role in our global technology operations team.
• You’ll own the infrastructure platforms and services that keep our organization secure, resilient, and scalable across multiple countries.
• This is a hands-on role where you’ll set technical direction for cloud operations, systems management, and UEM, while ensuring flawless day-to-day service delivery.
• A core mission is to replace fragmented, site-by-site infrastructure security solutions (like isolated firewalls or local consoles) with unified, centrally managed platforms that deliver consistency, efficiency, and governance.
• But this isn’t just about keeping the lights on, it’s about building for scale and speed.
• You’ll lay the rails so Level 2 support and application teams can run the trains without friction. You’ll modernize infrastructure, embed observability and automation, and create resilient foundations that empower product and software teams to move faster, safer, and with confidence.
• We also have an ambition to align more closely with the CIS-18 governance framework, continuously strengthening our infrastructure standards and the tools that enable our teams to work effectively.
• At the heart of this role is one simple driver: making things run better today than they did yesterday.

What You Will Do

• Lead global cloud and systems operations, setting direction and defining best practices.
• Design, deploy, and manage infrastructure in AWS (EC2, S3, VPC, IAM, ELB, Route 53, CloudWatch, EBS) and contribute to broader multi-cloud strategy discussions with software teams and our solutions architect.
• Administer and optimize Linux (Ubuntu) and Windows Server (2012–2022) environments, including patching, security hardening, and lifecycle upgrades.
• Ensure on-premise infrastructure, including networks, firewalls, VPNs, switches, and connectivity, is resilient, standardised, and centrally governed.
• Improve our identity and access posture and policies at the infrastructure layer in alignment with CIS-18 security governance ambitions.
• Drive automation through Infrastructure-as-Code (Terraform, CloudFormation, Ansible) and scripting (Bash, PowerShell, AWS CLI).
• Advance observability and monitoring (CloudWatch, Zabbix, Prometheus, Grafana, ELK, Datadog) to surface issues before they impact operations.
• Develop and execute backup and disaster recovery strategies aligned with business continuity expectations.
• Monitor and enforce system and network security standards for our firewalls, access controls and vulnerability management.
• Collaborate with developers to support CI/CD pipelines and production stability.
• Partner with L2 and Enterprise Applications support to align infrastructure with application administration.
• Maintain documentation to support operational excellence, standard operating procedures, standards and our knowledgebase.
• Relentlessly optimise infrastructure costs without compromising reliability or performance.

What You Should Have

• 7+ years leading enterprise-scale cloud and infrastructure operations (compute, storage, networking, security).
• Deep experience with at least one major cloud provider (AWS, Azure, or GCP); strong AWS knowledge preferred (EC2, S3, VPC, IAM, ELB, Route 53, CloudWatch, EBS).
• Proven expertise with Linux (Ubuntu) and Windows Server (2012–2022) administration.
• Expertise in infrastructure identity and access management (Active Directory, Group Policy, AWS IAM).
• Hands-on experience with Unified Endpoint Management (UEM) solutions for laptops, smartphones, and tablets.
• Proficiency with Infrastructure-as-Code (Terraform, CloudFormation, or Ansible), scripting (Bash, PowerShell, AWS CLI).
• Experience with observability/monitoring tools (CloudWatch, Zabbix, Prometheus, Grafana, ELK, Datadog).
• Proven disaster recovery and operational resilience experience.
• Solid understanding of security operations (firewalls, segmentation, access controls, vulnerability remediation).
• Strong collaboration skills with developers, DevOps and enterprise applications teams.
• Track record in infrastructure cost management and optimization.
• A proactive, confident approach, comfortable setting direction, defining best practices, and representing infrastructure operations to senior stakeholders.
• A proactive mindset that thrives in ambiguity, prioritises ruthlessly and executes with discipline.