Jobs at Glovo

The Journey

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement 
• Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
• Own partners' relationships end to end, from the top to the bottom line of the P&L 
• Get feedback from partners and translate it into product, marketing, and operations improvement. 
• Guarantee partners' content quality
• Increase Glovo's visibility through marketing activations with partners in their offline stores
• Improve Glovo’s revenue through commission renegotiations and monetization of your partners
• Be the main point of contact between Glovo's different areas and the partner

Qualifications

• You have 3+ years of relevant hands-on sales / account management /Consulting experience
• Strong Commercial skills & Negotiation Skills 
• Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
• Get things done attitude, proactive, organized, and obsessed with details
• Exceptional verbal and written communication skills with an aptitude for building strong client relationships
• A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
• Comfortable working in a high-growth and high-performance start-up environment
• Fluency in French and a very good command of English are a must
• Proficiency in Google Applications. and MS Office (Excel)
• A degree in Business Administration, Marketing, or Engineering is a plus, SQL and visualization tools knowledge is a big plus
• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

go to method of application »

Your Mission

• As a Senior Account Manager, you will be responsible for building and developing the most relevant partnerships with the biggest accounts in Nigeria!
• This is a unique role that requires a blend of business data analytics skills along with a strong sense of relationship management to drive long-term growth & profitability strategy for both your partners & Glovo.

The Journey

• Have full responsibility and own a 360º view of the business of Top Partners & Glovo in Nigeria;
• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, and Customer Service
• Establish and maintain a very close relationship with Top Partners, converting partners to preferred partners

Qualifications

• 4+ years in Account Management and core business development (experience in startups, top consulting firms, or top tech companies will be an advantage)
• Proficiency in Excel is mandatory; knowledge of other data analysis tools will be beneficial
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with great critical thinking
• The skills to manage the big picture and the smallest details. You're always on top of your deadlines, and you demonstrate being an organizational freak!
• You've got good judgment and assertiveness and own up to your mistakes, facing any situation with an optimistic approach
• You’re an owner; you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented, with a hands-on spirit
• Ability to comfortably work in a high-growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills
• Individuals representing diverse profiles and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you don't meet our musts, don't let it stop you; we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.