AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Output
Comply to specifications of order type by customer within time and quality standards
Ensure warehouse procedures are carried out safely within the framework of compliance to SOP'
Key Output
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Provide feedback and status updates to the customer.
Qualificati
Key Output
Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements.
Ability to
Key Output
Carry out scheduled and preventative maintenance and repairs as per OEM requirements.
Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out rep
Key Outputs
Accurately capture relevant data from external and internal customers.
Follow up with external and internal customers on incomplete data.
Resolve internal and external customer q
Key Outputs
Initiation, Planning and prioritizing of jobs
Assist with achievement of Key Performance Indicators (KPI’s)
Assist with effective control of cost centre expenses and Work-i
Key Output
Disassemble, inspect, evaluate, and assemble components to OEM standard.
Compile accurate component analysis and reports.
Maintain professional image when representing BWE.
Warr
Key Output
Carry out auto electrical and electronic repairs and maintenance on Earthmoving Equipment in workshop, customer sites or field service.
Trouble shoot, Analyse and find root cause fa
Key Output
Assist the Mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components.
Know which tools are used for which jobs and ensure the Mechani
Key Output
Assist with all walk-in customers and telephone calls proactively.
Process all customer Quotations, Sales Orders and Debtors Queries as and when required.
Manage all parts related
Key Outputs
Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites.
Carry out Ma
Key Output
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Provide feedback and status updates to the customer
Qualificatio
Key Output
Carry out services and maintenance on Earthmoving Equipment on customer sites.
Remove and install components on customer sites.
Ensure safe work practice.
Maintain professional
Key Output
To provide support to the financial manager and the general manager of the business unit in carrying out the financial disciplines of the business unit.
Preparation of the month act
Key Outputs
Lead the Technical School of Excellence
Manage the technical learning specialists responsible for development of learning, assessments tools, facilitation packs and delivery of lea
Key Outputs
Overall running of dept including HR function, Scorecards, evaluations.
Setting targets for Credit Controllers, to reach target.
Guiding LOB Managers with queries in 8 divisions
Key Outputs
To manage the reman cores tracking process. Ensure the correct criteria's(Full, Partial, Reject) are used when inspecting cores, handling of core paperwork and managing outstandi
Key Outputs
Accountable for driving own work and visiting customers to generate turnover by proactively selling.
Maintaining an accurate account database.
Achieving applicable Key Performanc