WPE Case Management Assistant at International Rescue Committee (IRC)

Sector: Women Protection & Empowerment

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Monguno, Nigeria

Job Description

Contextual background

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014, the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri, Gwoza and Monguno of Borno state and Damaturu of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

Job Overview/Summary

The Case management assistant will provide psychosocial support, case management support to survivors of gender-based violence through individual counselling follow up support, referrals, and dissemination of information on available GBV services to encourage access to services. She will in collaboration with the WPE Case Worker oversee provision of psychosocial /group support, skills building, information sessions and other recreational activities that promotes social support networks and cohesion with women and girls at the women and girls centers/safe space

Major Responsibilities

• Provide direct support and care for women and girls survivors of gender-based violence, including counseling and basic case management. 
• Ensure proper documentation of reported GBV incidences through utilization of GBVIMS plus and primero case intake, action, follow up and other case management online forms appropriately.
• Ensure proper data entry into the GBVIMS+
• Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.
• Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.
• Support Women Action Groups (WAGs) to Facilitate safe space activities
• Plays a key role in facilitating and supervising NFI distribution
• Provide reports in due time
• Any other tasks assigned by supervisor or agreed by the team

Psychosocial/Group Support/Safe Spaces

• Conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women.
• Work with women and girls in the community to identify their needs, interests, and priorities, and where possible, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls.
• Support in adolescent girl’s program implementation

Outreach and Community Mobilization

• In collaboration with the WPE Assistant Community Mobilizers, conduct awareness raising activities on GBV and its consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group.
• Identify and refer extremely vulnerable women and girls to access services and material support in accordance with their level of vulnerability and needs
• Lead sessions to increase awareness on the consequences of GBV, promote available services to women and girls and address stigma preventing access to services at the women centers.
• In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities

Key Working Relationships

• Position Reports to:  WPE Case management officer
• Indirect/Technical Reporting: WPE Senior Case management officer and Manager.
• Position directly Supervises: Not applicable
• Key Internal Contacts: Other IRC sector’s staff, especially Child protection and Protection and rule of law
• Key External Contacts:  Community members, Women groups and other NGOs staff

Qualifications

Education:

• Minimum of university degree in counseling/social work/psychology or related field preferred.

Work Experience:

• Counseling and training experience, including experience working with women and girls preferred

Demonstrated Technical Skills:

• Ability to maintain confidentiality and respect for clients always is essential.
• Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background, and diversity
• Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls’ clubs or other relevant experience is an added advantage
•  Ability to facilitate trainings and sessions, including group support activities with women and girls.
• Ability to keep records and write simple and basic reports of activities would be an added advantage.
• Ability to keep records and write simple and basic reports of activities would be an added advantage.

Demonstrated Managerial/Leadership Competencies:

• Ability to work as a member of a team essential
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.

Languages: 

• Must be able to read, write and understand English, ability to speak other languages like Hausa, Kanuri is an advantage.

 Computer/Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, and PowerPoint, is an advantage  

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment: IRC is an Equal Opportunity Employer. IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Indigene of Mongonu are highly encouraged to apply