Workshop Manager at White Soul Group

JOB OVERVIEW:

See the job requirement before applying for this position.

We are a highly reputable, luxury automobile company is looking to engage the services of a Workshop manager to join our team in Calabar.

Job Summary

The Workshop manager is will manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Key Functions of the Role

• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
• Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
•  Ensure supplies are ordered for each job.
•  Assist with quoting, project management, materials purchasing and quality checks.
•  Provide oversight and check job estimates.
• Manage inward goods, checking quantities, dispatching goods and receipting invoices.
• Regularly report progress on each job and quickly communicate delays or concerns.
• Report on manpower overruns or shortfalls.
• Act as a technical adviser on key projects and other areas of the business as requested.
• Identify client’s needs and explain/demonstrate our services to them, which may involve technical descriptions of products and the way they may be used.
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
• Develop and implement systems to record, file and store information pertaining to client enquiries.
• Provide feedback to staff that is not performing to the expected level and ensure human resources are informed of trends in performance.
• Promote a Health and Safety culture within the business.
• Maintains a data base and records of materials (spare parts, e.tc.) on-premises in the store.

Requirements

• Strong interpersonal skills.
• Ability to work with people at various levels.
• Project management experience.
• People management skills.
• Computer literacy
• Quality and productivity focused
• Minimum of 7 years experience