Workshop Manager at Buckler Ordnance Systems Limited

Description 

• Ensure that repairs are performed in a professional manner and in accordance with industry-accepted good practice;
• Prepare, supervise and control workshop activities, including the scheduling of work for technicians;
• Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;
• Assist all technicians in the diagnosis of mechanical problems;
• Ensure that technicians are using their time effectively and efficiently;
• Upon completion of normal repairs and/or service, inspect and test the vehicle with the technician who completed the job to ensure the vehicle has been repaired and/or serviced in accordance with the customer’s instructions and manufacturer guidelines;
• Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
• Control and set workshop behavioral standards and maintain staff morale;
• Make suggestions to management for improvements on operational activities;
• Maintain a well-trained workforce and supervise in-house training as required;
• Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• Minimum of 5 years work experience.