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  • Posted: May 30, 2024
    Deadline: Not specified
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    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
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    WFM Specialist

    Responsibilities

    • Monitor real-time performance metrics for various lines of business.
    • Prepare comprehensive reports on staff attendance and performance.
    • Collaborate with operations teams to address attendance and timekeeping issues.
    • Maintain detailed records of attendance anomalies and real-time incidents.
    • Process management requests for scheduling modifications.
    • Provide administrative support for workforce management and timekeeping systems.
    • Contribute to analytical projects and generate reports as needed.
    • Collaborate with staff members, management, HR, and accounting.
    • Fulfilling any additional duties as assigned.

    Qualifications

    • Minimum of 2 years of college experience
    • Must have completed the compulsory 1-year NYSC or have an exemption certificate
    • 1 years of experience in a service center or similar role
    • Proficiency in building and developing reports in Excel
    • Exceptional analytical skills and attention to detail
    • Excellent communication skills with the ability to interact effectively at all levels of management
    • Strong problem-solving and decision-making skills
    • Effective conflict resolution strategies
    • Excellent organizational, time management, and multitasking abilities

    Method of Application

    Interested and qualified? Go to Tek Experts on ynvgroup.jibeapply.com to apply

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