Warehouse Manager at Ruff n Tumble

Role Description

• We are seeking a warehouse manager to manage the receiving, handling, storing, picking, packing and distribution activities of the warehouse, ensuring that quality standards are met or exceeded.
• The warehouse manager must achieve inventory accuracy, coordinate order fulfillment, and track shipping times of product movements.
• The ideal candidate is exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously.

Objectives of the Role

• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods.
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
• Oversee daily operations while controlling and managing inventory and logistics.
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations.

Responsibilities / Deliverables / Outcome

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
• Meet regularly with unit leads to analyze and improve productivity, and develop actionable plans for loss prevention
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages.

Job Requirements

Education / Experience:

• A Bachelor's Degree or its equivalent in Business or any related discipline. Supply chain management certification is an added advantage.
• A minimum of 5 years experience in a similar retail management role within a structured corporate environment.
• Knowledgeable in warehouse and distribution information management processes and system (Knowledge of ERP software would be a strong advantage)
• Experience in managing a wide range of product department and segments in the warehouse
• Knowledgeable in retail operations cycles-stores, warehouse, logistics, distribution and customers complaints.
• Proficient with the use of Microsoft office applications especially Ms Excel.

Personal Traits and Characteristics:

• Strong oral and written communication skills
• Ability to lead and work with subordinate
• Observant and Attention to details
• Logic and analytical thinking
• Good multi-tasking skills
• Energetic and result oriented
• Planning and prioritizing skills
• Effective and proven interpersonal skills
• Integrity and trust
• Team spirit
• Maintains confidentiality of information.