VSAT Field Engineer at Westfield Consulting

Location: Ikeja, Lagos

Essential Duties and Responsibilities

• Diagnose VSAT system and information with computer software and test equipment.
• Troubleshoot components of the VSAT system with computer software and test equipment.
• Interpret troubleshooting results and determine best course of action to restore VSAT operability
• Analyze results of corrective actions to ensure systems, components and services and working satisfactorily
• Interpret problems or symptoms reported by customer IT representative and diagnose possible causes of service
• problems with the network, systems or components.
• Interpret data from digital from digital or analogue menus in assessment of parameters, settings and symptoms.
• Install new VSAT equipment and upgrade components or systems on vessels or buildings.
• Test, locate and restore service by interpreting service orders, circuit diagrams and troubleshooting.
• Modify computer/ system software settings parameters. Provide feedback reports.
• Change software and scripting coding.
• Test and adjust equipment as necessary.
• Perform routine and maintenance on shipboard VSAT systems, components and software.
• Other duties as may be assigned.

Secondary Duties and Responsibilities:

• Maintain tools, test equipment and travel documents in order and ready to travel.

Training and Qualifications

• First Degree in Computer Science, Electrical Electronics Engineering, Physics or related field.
• Working knowledge of Telnet, PC Anywhere, Windows OS required.
• Strong experience of RF systems ideally marine based VSAT systems, maintenance, installation and repair.
• Wireless network installation and / or maintenance experience required.
• Field and relevant experience required.