VRV HVAC Service Technician at International Facilities Services Limited - IFS

Job Description

• IFS Cooling Services is focused on being number one service maintenance provider for HVAC systems by providing the most innovative HVAC solutions through customer service and technical competence.

Duties and Responsibilities

• Service a variety of HVAC products and equipment and ensure customer satisfaction. Heavy emphasis on variable refrigerant equipment and systems.
• Read and understand blueprints, equipment manuals, and engineering specifications to properly diagnose andrepair units.
• Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade.
• Perform job site visits to monitor installation of new equipment.
• Provide technical support to installing contractor and report installation defects to management as needed.
• Provide start up and commissioning service upon completion of construction. Support installing contractor to resolve problems that prohibit proper startup and commissioning. (i.e. piping leaks, communication faults, improper equipment mounting, improper piping installation, etc.)
• Perform routine system preventive maintenance by utilizing manufacturer specific data logging device to analyze system performance. Must be able to understand the data and analyze in detail so minor problems such as faulty sensors are found prior to significant equipment damage.
• Respond to service calls and utilize manufacturer specific data logging device to troubleshoot and diagnose variable refrigerant equipment and systems. Must be able to find root cause of failure and must be able to make the necessary repairs.
• Identify, analyze, diagnose, and repair other non-variable refrigerant systems and products at customer’s location.
• Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary.
• Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution.
• Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit.
• Interact face to face with customers to ensure proper and accurate communications exist.
• Document all work performed by accurately completing field service reports, equipment log sheets, etc.
• Complete and submit all required paperwork on a timely basis.
• Operate and be diligent in properly caring for and maintaining a company vehicle.
• Provide technical support to customers.
• Conduct oneself in a professional manner as a positive representative of the company both to the customer and public.

Knowledge / Experience / Critical Skills Required

• Education/Experience – Associate Degree or equivalent from a Technical / Trade School with a certificate in VRVAir Conditioning and other central cooling systems.
• Minimum of Five (5) years related experience preferred
• Operational knowledge of computers and Microsoft Office software preferred.
• Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals.
• Ability to compute rate, ratio, and percentages.
• Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc.
• Ability to recognize problems and develop the most cost-effective solution. Ability to collect data, establish facts, and draw valid conclusions.