User Growth - Card Services Manager at PalmPay

We’re looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.

Key Responsibilities

• Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.
• Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.
• Develop and execute promotional campaigns to boost card usage and spending.
• Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.
• Analyze data to identify growth opportunities and optimize performance.
• Ensure compliance with regulatory requirements and operational standards.

Requirements

• Bachelor’s degree in Marketing, Business, Finance, or a related field.
• Minimum of 3 years’ experience in user growth, digital marketing, or card operations (preferably in fintech).
• Strong analytical and problem-solving skills.
• Proven ability to design and implement data-driven growth strategies.
• Excellent communication and collaboration skills.
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.