Wakanow.com is Nigeria’s first and leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.
Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services f...
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A User Experience (UX) Manager is a professional responsible for overseeing and enhancing the overall experience that users have when interacting with a product, service, or digital platform.
The role of a UX Manager involves a combination of design, research, strategy, and leadership to create user-centered and intuitive experiences that meet the needs and expectations of the target audience.
Responsibilities
Lead the design process, ensuring that user needs, goals, and behaviors are thoroughly understood and integrated into the development of products, applications, or digital platforms.
Develop and implement a comprehensive UX strategy that aligns with business objectives, user needs, and market trends. Collaborate with cross-functional teams to define project goals and requirements.
Manage a team of UX designers, researchers, and other specialists. Provide guidance, mentorship, and support to team members, fostering a collaborative and innovative work environment.
Conduct or oversee user research activities, including usability testing, user interviews, surveys, and competitive analysis. Translate research findings into actionable insights to inform design decisions.
Create and optimize the information architecture and interaction design of digital products, ensuring seamless navigation and intuitive user flows.
Develop prototypes, wireframes, and mockups to visualize and communicate design concepts. Iterate on designs based on user feedback and testing results.
Ensure that designs meet high standards of usability and accessibility, adhering to relevant guidelines and best practices (e.g., WCAG for web accessibility).
Collaborate closely with product managers, developers, marketing teams, and other stakeholders to ensure alignment and successful project outcomes.
While the focus is on UX, a UX Manager may also be involved in UI design, overseeing the creation of visually appealing and consistent interfaces.
Stay updated on industry trends, emerging technologies, and design methodologies. Continuously seek opportunities to enhance and evolve the organizations UX processes.
Requirements
Bachelors or Masters degree in a relevant field such as Human-Computer Interaction, Interaction Design, User Experience, or a related discipline.
Proven experience in UX design, user research, and team management.
Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, InVision, etc.
Strong understanding of user-centered design principles and methodologies.
Excellent communication and collaboration skills to work effectively across teams and departments.
Analytical mindset with the ability to interpret user data and insights to drive design decisions.
Knowledge of usability and accessibility standards and guidelines.
Leadership skills to motivate and guide a team of designers and researchers.
Problem-solving skills and a proactive approach to addressing design challenges
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