Underwriter - General Insurance (Corporate) at Old Mutual Plc

Job Description

• This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.

DESCRIPTION

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediaries.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to co ordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• Technical knowledge is limited to some products and or processes.

KEY RESULT AREAS

Documentation Processing:

• Responds to immediate administrative requirements within procedure.
• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards.
• Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Quality Assurance:

• Performs quality checks on own work.
• Adheres to service and quality standards.

REQUIRED QUALIFICATIONS, SKILLS AND EXPERIENCE

• A first degree or its equivalent from a recognised and accredited institution
• 2 years’ experience in a similar role
• A good understanding of Microsoft suite application
• Excellent communication skills (verbal and written)
• Interpersonal and time management skills

Skills

Education

• Bachelor of Science (BSc) (Required)