Travel Assistant at Organization Of The Petroleum Exporting Countries (OPEC)

Main Responsibilities

• Arranges reservations, calculates fares, reschedules and confirms flights for official missions, home leave and education grant travel
• Provides flight information, airlines options, and services as required
• Arranges airfreight and excess luggage shipments and assists in matters of damaged/lost luggage, tickets etc.                          
• Provides administrative services for installation of new staff regarding refunds of ticket and transport of personal effects
• Provides administrative services for removals upon termination of service
• Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.

Requirements and Work Experience

• Vocational training
• 5 years of experience in travel agencies and/or airlines as ticketing and reservation agent

Skills and Knowledge

• Hands-on experience in travel reservation, ticketing, hotel reservation and bookings, visa issuing, airport and VIP services
• Hands-on experience in operating all airline reservation systems at latest Microsoft version
• Advanced certificate in Global Distribution System (GDS) and experience in IATA system
• Communication & interpersonal skills
• Customer service orientation
• Initiative and integrity
• Proficiency in written and spoken English; German an asset