Transport Operation Manager at Brit Property Nigeria

Job Description
Operational Efficiency & Performance Management:

• Develop and implement transport strategies that align with organizational,objectives.
• Monitor and evaluate the performance of the transport team, drivers, and fleet operations to ensure timely delivery of services.
• Use key performance indicators (KPIs) to track the performance of transport operations, including fuel efficiency, delivery times, and vehicle utilization.
• Identify inefficiencies in operations and suggest improvements or innovations to increase productivity and reduce costs.

Fleet Management:

• Oversee the management and maintenance of the company’s fleet, ensuring that vehicles are safe, roadworthy, and compliant with regulatory requirements.
• Implement systems for scheduling regular maintenance and repairs, reducing vehicle downtime.
• Monitor fuel usage, vehicle performance, and driver behavior through the use of fleet management software.

Regulatory Compliance:

• Ensure all transport activities comply with national and international transport
• laws, health and safety regulations, and industry standards.
• Maintain proper records of fleet and transport operations, including driver
• licenses, vehicle insurance, and transport permits.
• Ensure compliance with safety standards and environmental guidelines.

Leadership and Team Management:

• Lead, mentor, and motivate the transport team, fostering a culture of high performance and accountability.
• Conduct performance reviews, set clear objectives, and provide ongoing feedback to the team.
• Organize training programs for drivers and transport staff on safe driving, customer service, and company policies.

Cost Management:

• Prepare and manage the transport budget, ensuring cost-effective operations without compromising quality.
• Negotiate contracts with suppliers, third-party logistics providers, and fuel vendors to achieve cost savings.
• Monitor expenses related to fuel, repairs, and maintenance, and identify areas for cost reduction.

Route Planning & Optimization:

• Oversee the scheduling and planning of transport routes to ensure timely and efficient delivery.
• Use transport management systems (TMS) to optimize route planning, reduce fuel consumption, and improve delivery times.
• Evaluate and improve route optimization, ensuring minimal delays and optimal vehicle usage.

Customer Service:

• Ensure high levels of customer satisfaction by delivering efficient and timelyservices.
• Act as the point of contact for escalated transport issues and resolve them promptly to maintain client trust.
• Work closely with the customer service department to ensure smooth communication between the transport team and clients.

Risk Management & Security:

• Conduct risk assessments related to transport operations, ensuring proper safety measures are in place.
• Manage transport-related incidents, accidents, and emergencies, conducting investigations and implementing corrective actions.
• Ensure proper security measures for cargo and passengers, including monitoring security risks and safeguarding assets.

Requirements

• Interested candidates should possess relevant qualifications with 6 - 13 years experience.