Transformation Officer at The Concept Group

• Translate the strategic direction and business objectives into holistic change management strategies.
• Articulate the company’s mission in a clear and concise way that can speak to customers and employees at all levels. Create actionable goals that make it possible to turn that mission into tangible results.
• Assess the company’s many different projects from the products down to the daily administrative activities to make sure they align with the company’s goals.
• Analyze the success of products, projects, and activities.
• Manage economic and financial viability of the company by using management strategies, financial accounting, human resource planning, customer relations, and implementation of new technologies.
• Discover ways to increase revenue by eliminating wasteful practices and expediting product delivery.
• Lead and support management in application and implementation of new policies and procedures.
• Develop new business opportunities by leveraging contacts, pursuing new product development, and improving project efficiency.
• Assess trends and technology that hinder/boost the transformation, identify processes that need to be changed and re-design processes that support transformation.
• Drive fundamental changes in the value proposition/way services are delivered and the market served.
• Strike the right balance between carrot and stick, between short-term improvement and long-term value, and between making sure line managers themselves take responsibility for change and personally ensuring they deliver results quickly and with suitably high ambition.
• Lead multiple projects and support project managers in the design and implementation phases. Confirms deliverables, resource needs, and work plans on new assignments.
• Ensure operational transparency & governance, strategy integration and streamlined customer processes.
• Effectively mitigate risks and resolve complex challenges.
• Develop the Business model design and Business architecture.
• Foster a culture of TCG Values.
• Achieve profitable growth and deliver on TCG's growth, sales strategy and targets including new and existing accounts.

Job Requirements

Minimum education level – First degree in any discipline from a reputable academic institution,

Masters of Business Administration is recommended. Professional membership will be an added advantage.  At least 5 years’ experience in complex business processes, corporate governance, management consulting, financial decision making.