Training Officer at Pandagric Novum Limited

Roles and Responsibilities

• Liaising with existing staff to clarify job descriptions and related expectations.
• Drafting instructional manuals, onboarding materials, and other relevant documentation.
• Administer regular, detailed needs assessments to identify skills deficits.
• Orienting new hires to their function within the grand scheme, as well as established company norms.
• Addressing skills deficits through tailored in-house training.
• Coordinating external training as the need arises.
• Monitoring staff’s performance by liaising with line managers and department heads.
• Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.
• Upholding confidentiality, unless legally mandated to do otherwise.
• Perform any duties as assigned by the Training Manager.

Key Performance Indicators

• 100% training completion rate
• 100% departmental job and Job role competence rate
• 100% compliance rate
• 100% achievement of all assigned targets within the allotted time.
• Accuracy, speed, and efficiency of transitional processing and reporting

Qualifications and Experience

• Bachelor's Degree with an appropriate Business Science major is preferred.
• A minimum of 3 years’ experience as a Training Officer (essential).
• Relevant professional qualifications of regulatory bodies like CIPMN, SHRM, CIPD, etc. are added advantages.

Working Knowledge, Skills, Competencies and Attributes:

• Qualification in Instruction and/or learning design is advantageous.
• Demonstrable experience as a training officer.
• Proven track record of boosting company growth through training.
• Knowledge of all relevant performance tracking software and indices.
• Good understanding of contemporary HR and business procedures.
• Excellent verbal and written communication.
• Ability to conduct thorough needs assessments to gauge training needs.
• Strong desktop and in-person research, presentation, and reporting skills.
• Energetic, determined, and highly capable disposition.
• Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc.)
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS)
• Excellent communication and interpersonal skills
• Strong decision-making skills.