Training Manager at Newedge Finance Limited

Position Overview:

• We are seeking a highly motivated and experienced Training Manager to join our dynamic financial technology company.
• As a Training Manager, you will play a critical role in developing, implementing, and overseeing training programs that empower our employees with the knowledge and skills they need to excel in their roles.
• You will collaborate closely with cross-functional teams to ensure the alignment of training initiatives with the company's goals and objectives.
• If you are a strategic thinker, an exceptional communicator, and have a passion for enhancing employee performance, this role is an exciting opportunity to make a significant impact.

Responsibilities:

Training Strategy Development:

• Collaborate with senior leadership to develop a comprehensive training strategy that supports the company's growth objectives and adapts to industry trends.
• Identify training needs across various departments and levels within the organization through collaboration with department heads, managers, and HR.

Training Program Design and Implementation:

• Create engaging and effective training programs that encompass a range of topics, including product knowledge, industry regulations, customer service, sales techniques, and technical skills.
• Utilize a variety of training methods such as workshops, online modules, job shadowing, and simulations to cater to different learning styles.
• Develop training materials, including presentations, handouts, e-learning modules, and assessments.

Training Delivery:

• Conduct in-person and virtual training sessions for new hires and ongoing professional development, ensuring consistency in content delivery and message.
• Foster an engaging and interactive learning environment, encouraging participant interaction, questions, and discussions.
• Adapt training approaches based on participant feedback and evolving business needs.

Performance Evaluation and Feedback:

• Assess the effectiveness of training programs through participant feedback, performance metrics, and follow-up evaluations.
• Analyze training outcomes to identify gaps and opportunities for improvement, making necessary adjustments to enhance training content and delivery.

Collaboration and Communication:

• Partner with various teams to stay updated on product updates, industry trends, and regulatory changes to ensure training materials are accurate and up-to-date.
• Maintain open lines of communication with department heads and managers to understand specific training needs and challenges.

Team Management:

• Lead a team of training specialists and coordinators, providing guidance, mentorship, and performance evaluations.
• Delegate tasks and oversee the creation and maintenance of training schedules.

Qualifications:

• BSc. /HND in Business, Finance, Education, or a related field.
• Proven experience in training program design, development, and delivery, preferably in the financial technology or fintech industry.
• Strong understanding of financial products, services, and industry regulations.
• Excellent communication and presentation skills, with the ability to convey complex information in an easily understandable manner.
• Proficiency in using various training tools, e-learning platforms, and multimedia software.
• Demonstrated leadership skills with the ability to manage and motivate a team effectively.
• Strong analytical skills to assess training effectiveness and identify areas for improvement.