Ticketing and Reservation Officer at Dewfalls Travel Agency and Solutions Limited

Location: Lekki Phase 1, Lagos

Responsibilities
The successful candidate will be responsible for:

• Help with ticketing and reservations and refunds (Local and international)
• Package tours/holidays promotions
• Reduce turnaround time for ticketing and reservation to the barest minimum.
• Prepare, write, present proposals to prospective clients
• Arranging flights, insurance and Hotel reservations
• Assist Clients on different types of visa processing
• Keeping clients up to date with any changes
• Provide weekly, monthly and quarterly sales report.
• Reduce turnaround time for ticketing and reservation to the barest minimum.
• Ensure conversion of all ticketing requests received
• Advising and guiding clients who want to make foreign trips (whether on Business, Tourist or Academic purposes) using our agency
• Prepare Documentation for traveling clients
• Prepare, proposals for prospective clients.

Requirements

• The ideal candidate must possess an OND / HND / B.Sc Degree

Experience:

• Minimum of 2 years experience as a Ticketer
• Certification by Amadeus & other GDS.

Skills:

• Proficiency in the use of the following Global Distribution Systems:Amadeus, Sabre and Galilieo
• Proficiency in processing of Ticket Refunds.
• Have Very Strong computer skills (MS-Word, MS-Excel, MS-PowerPoint, CorelDraw, Internet, etc.)
• Strong communication and interpersonal skills skills.