Territory Manager (Sales) at Lumos

Position Summary

• The Territory Managers will be responsible for building, managing, and expanding strategic partnerships that accelerate Lumos business growth within an assigned location.
• This role requires a results-driven professional with expertise in renewable energy, microfinance banking, telecommunication or FCMG markets, strong relationship management skills, and the ability to develop mutually beneficial business opportunities with key stakeholders.

Key Responsibilities

• Drive field sales and distribution of solar products within assigned territories to achieve revenue and customer acquisition targets.
• Identify and acquire new customers through direct field sales activities, community engagement, and market activations.
• Build and maintain strong relationships with customers and key stakeholders within assigned locations to increase product adoption and retention.
• Conduct regular field visits, prospecting, and door-to-door sales activities to generate leads and close sales opportunities.
• Educate customers on product features, benefits, usage, and payment options to improve customer experience and sales conversion.
• Execute territory sales plans, campaigns, and business development activities to drive market penetration and brand visibility.
• Monitor competitor activities, customer feedback, and market trends within assigned territories and provide insights to management.
• Track daily, weekly, and monthly sales performance against set KPIs and submit accurate field reports.
• Collaborate with internal teams including sales operations, customer service, and marketing to ensure seamless customer support and service delivery.
• Attend regular sales meetings and training sessions to improve product knowledge, sales effectiveness, and field performance.
• Carry out customer visits and acquisition validations to confirm installations, product usage, and authenticity of completed sales

Key Performance Indicators (KPIs)

• Achievement of new customeracquisition and repayment targets.
• Achievement of Customer visitation for all monthly acquisitions done by aligned partners
• Customer retention and satisfaction rates.
• Resolution of service-related issues of customers within approved SLA.
• Successful execution of joint business initiatives.
• Contribution to overall business development objectives.

Qualifications & Experience

• OND/HND/Bachelor’s degree.
• Minimum of 2 years’ experience in partner development, business development, or channel management, preferably within the solar, renewable energy, microfinance banking, telecommunication, or FMCG sectors.
• Strong knowledge of solar PV technology and renewable energy financing models.
• Proven track record of developing successful partnerships that deliver measurable business results.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities with a strategic mindset.
• Ability to work independently, prioritize effectively, and manage multiple projects simultaneously.
• Willingness to travel as required to support partner engagement and business development activities.