Terminal Manager at Flowvim Limited

About the Role

• Flowvim Limited is recruiting on behalf of a well-established passenger transport and logistics company with a strong operational footprint across Nigeria. As part of its ongoing nationwide expansion and terminal modernization program, the company is seeking experienced, performance-driven professionals to join its operations team as Terminal Managers in key locations.
• The Terminal Manager will be responsible for the day-to-day operations of assigned passenger transport terminals, ensuring seamless passenger movement, efficient courier handling, optimal fleet dispatch, and exceptional customer service. This role requires a hands-on operations leader with deep industry expertise, strong people management skills, and the ability to drive operational growth.

Key Responsibilities

• Oversee daily terminal operations, including passenger services, courier logistics, vehicle dispatch, and schedule management.
• Supervise operational staff such as drivers, dispatchers, loaders, and customer service officers.
• Manage ticketing operations, passenger check-in, baggage handling, and cargo loading/unloading.
• Ensure strict compliance with transport safety regulations, operational standards, and company policies.
• Maintain terminal facilities to the highest standards of cleanliness and operational efficiency.
• Monitor and control terminal operating expenses and resource utilization.
• Address passenger concerns promptly and maintain consistently high levels of customer satisfaction.
• Track and report terminal operational performance to management.
• Identify and implement strategies to increase passenger traffic and courier logistics revenue.
• Collaborate with internal departments to ensure seamless service delivery across the transport network.

Candidate Profile

• Bachelor’s degree (BSc) or Higher National Diploma (HND) from a recognized tertiary institution.
• Minimum of 7 years of post-qualification experience in the passenger transport, logistics, or courier industry.
• Proven experience in terminal operations or logistics management.
• Strong local market network with the ability to drive passenger and parcel traffic.
• Excellent leadership, communication, and organizational skills.
• Ability to manage high-volume transport operations under pressure.

Why Join This Organization?

• Work with an industry leader in the transport and logistics sector.
• Be part of a dynamic, expanding national transport network.
• Opportunity to lead terminal operations and contribute directly to business growth.
• Attractive, performance-based earning potential.