The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the world’s largest shipping companies, Maersk is involved in a wide range of activities in the shipping, logistics, and the oil and gas industries.
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Responsible for daily execution and long-term strategic coordination between Maersk, port / terminal operators, and authorities.
Ensure reliable service to our customers through cost-efficient operations.
General:
Proactively interacts and coordinates with vessels, terminals and OCL functions to drive E2E service delivery and optimal terminal operations including last minute exception handling and cargo incident management.
Maersk representative onsite to manage operational matters and engage with key stakeholders (internal) to create visibility around port performance and capabilities.
Management of Site Operations in Assigned Ports:
Assist & support Ocean Fulfilment Analysts in preparation of vessel berthing program and potential berthing priorities
Identify & flag potential issues to network execution aiming to explore solutions and contingencies.
Work with Ocean Fulfilment Analysts to assure required berth line-up and resource allocation, in order to achieve high standard of service delivery to customers at lowest possible cost.
Possess dynamic overview of operations capability, potential, challenges and restrictions of the port and propose solution in favour of Maersk vessel operations.
Monitor port efficiency & agent performance, run regular performance review to drive improvement.
Stakeholder Management to align important stakeholders for smooth and efficient vessel operations.
Support Crisis and Incident Management Team in related incidents / crisis.
Drive standardization and optimizations of Marine Operations Procedures.
Act as local representative driving our group agenda and ensure customers orders are fulfilled.
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