Terminal Execution Operator at Maersk

Job Description

• Responsible for daily execution and long-term strategic coordination between Maersk, port / terminal operators, and authorities.
• Ensure reliable service to our customers through cost-efficient operations.

General:

• Proactively interacts and coordinates with vessels, terminals and OCL functions to drive E2E service delivery and optimal terminal operations including last minute exception handling and cargo incident management.
• Maersk representative onsite to manage operational matters and engage with key stakeholders (internal) to create visibility around port performance and capabilities.

Management of Site Operations in Assigned Ports:

• Assist & support Ocean Fulfilment Analysts in preparation of vessel berthing program and potential berthing priorities
• Identify & flag potential issues to network execution aiming to explore solutions and contingencies.
• Work with Ocean Fulfilment Analysts to assure required berth line-up and resource allocation, in order to achieve high standard of service delivery to customers at lowest possible cost.
• Possess dynamic overview of operations capability, potential, challenges and restrictions of the port and propose solution in favour of Maersk vessel operations.
• Monitor port efficiency & agent performance, run regular performance review to drive improvement.
• Stakeholder Management to align important stakeholders for smooth and efficient vessel operations.
• Support Crisis and Incident Management Team in related incidents / crisis.
• Drive standardization and optimizations of Marine Operations Procedures.
• Act as local representative driving our group agenda and ensure customers orders are fulfilled.