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  • Posted: Aug 13, 2021
    Deadline: Not specified
  • Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions.
    Read more about this company


    Tellers - IT Support Officer

    Industry: Financial Institution

    Job Duties and Responsibilities

    • Takes responsibility for understanding client requirements and coordination of the fulfillment of those requirements.
    • Provide input into the IT service continuity, planning process and support plan implementation.
    • Work with systems development teams to create a business readiness plan and coordinate project transition to production for the organisation.
    • Evaluate, analyse and provide feedback on end-user experience with the use of deployed IT solutions / services provided.
    • Manage the installation and decommissioning of end-user applications and hardware devices.
    • Contribute to IT service availability by coordinating field support/diagnostics across given areas or locations.
    • Manage external hardware, devices and systems of end-user e.g. PC, Printer, ATM / POS, etc.
    • Monitor IT service deliveryand generate reports / dashboards.
    • Execute efficient desktop support services in line with approved procedure.
    • Initiate, monitor actions to investigate and resolve problems affecting end-user IT services across all department.
    • Manage IT-Business communication in a way to promote both operational and innovation initiatives of IT and keep customers informed of all services provided.
    • Perform other duties as may be assigned.

    Requirements & Qualifications

    • Candidate must have B.Sc / HND in Computing Science, Engineering, Information Technology Science or any other related.
    • Must be below 27 years old and completed NYSC.
    • Minimum of 1 - 2 years of work experience.
    • Excellent communication skills (verbal and written).
    • Strong knowledge of IT Services and Information Systems process and components.
    • IT and Information systems certification will be an added advantage.
    • A team player with passion for solving IT related challenge.

    Core Skills / Competencies:

    • The ideal candidate should have strong service desk skills.
    • Strong knowledge of Client/ Customers Services Engagement.
    • Ability to take responsibility and execute task.
    • Excellent data management skill.
    • Ability to solve problem.
    • Posses good knowledge of application support and IT operations.
    • Strong network support skills and system configuration.
    • Candidate must have knowledge of porting and software Integration.
    • Ability to handle system installation and decommissioning across department and locations.
    • Excellent knowledge on system information security.

    Salary and Benefits

    • N75,000 - N80,000 Monthly.
    • Pension, HMO, Leave etc.

    Method of Application

    Interested and qualified? Go to Tribest Coporate Support Ltd on to apply

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