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  • Posted: Oct 5, 2022
    Deadline: Not specified
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    We provide you with an excellent eCommerce experience as our clients satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs.
    Read more about this company

     

    Telesales Supervisor

    We are looking for an experienced operations supervisor to deliver an holistic customer experience whilst managing  a team of Telesales staff.

    • The Supervisor has the overall responsibility to plan, organize and control all of the day-to-day activities of the sales and logistics team
    • Ensure targets are delivered through people management, performance review, reward and individual recognition
    • Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
    • Provide on-the-ground support for Telesales  associates as they generate leads and close new deals
    • Develop a growth strategy focused both on financial gain and customer satisfaction
    • Make sure the internal sales processes are strictly adhered to
    • Ability to work under pressure to meet tight deadlines is a must 
    • Ensure supervision of the telesales team and the delivery agents to make sure 100% delivery of orders/ items daily.
    • 100% deposit of cash after every order delivered
    • 100% reconciliation after every delivery run
    • Responsible for 100% Revenue target allocated to the entire Telesales team

    Minimum qualification HND, BSc.

    • Must be computer literate
    • A minimum of 4 years of experience in sales with at least 2 year experience managing a team
    • Working hours 9am-8pm everyday
    • Experience in an FMCG or Retail background is preferred;
    • No shift work
    • 1 week day off a week 
    • Organization, punctuality and good interpersonal skills;
    • Attention to detail;
    • Proven ability to handle challenging workload.
    • Will be required to work weekend (Saturday)

    Report

    • Experience preparing key operational reports
    • Send daily accounting of sales and report to management team

    etc.

    What we offer:

    •   Salary Range: 80k-130k a month
    • A performance linked bonus
    • Tremendous learning opportunities
    • A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do

    PLEASE ONLY SEND EMAIL IF YOU ARE SURE YOU CAN ADHERE TO THE CONDITIONS LISTED ABOVE. NO NEGOTIATIONS.

    Method of Application

    Interested and qualified? Go to Vitalvida on forms.gle to apply

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