Telesales Representative at Reumssky Business World

Job Description

• A successful telesales representative has excellent communication skills as well as sales ability.
• You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Responsibilities

• Initiating sales with potential customers over the phone.
• Generating leads.
• Meeting or exceeding sales goals.
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.
• Always strive towards meeting sales quota
• Track and document calls and sales
• Update client records
• Prepare and present achievements and KIPs
• Learn details about our product and service offerings
• Address any questions or issues customers may have
• Communicate with customers to understand their requirements and need
• Offer solutions based on clients needs and capabilities

Requirements And Skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• HND/Bachelor’s degree in business, marketing, economics, or related field.