Telesales Representative at Prepclass Nigeria

Location: Yaba, Lagos

Responsibilities

• Deliver prepared sales talks, read scripts that describe PrepClass services, and persuade potential clients to engage our services.
• Call prospective clients from operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
• Obtain client information such as name, email address, learner details, class details, and enter orders into CRM.
• Engage prospective leads via Whatsapp, Email, and Calls to follow-up and other social media platforms until the deal is closed.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Expand the relationships with existing clients by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to clients promptly.
• Fill in as the connection of correspondence between key clients and tutors.
• Resolve any issues and problems faced by clients and tutors and deal with complaints to maintain trust.
• Meeting monthly and quarterly sales goals.
• Creating and updating activity reports.
• Meeting sales quota.
• Good knowledge of relevant computer programs (e.g. Excel, Microsoft word) and telephone systems.

Requirements

• HND, OND, or a University Degree.
• Minimum of 2 years work experience in Telesales.

Skills:

• Experience in sales and providing solutions based on clients' needs.
• Must possess excellent communication and phone skills, patience, a persuasive and persistent nature, and great typing skills.
• Excellent organizational/interpersonal skills.
• Ability in problem-solving and negotiation.
• Ability to multitask.
• Self-starter.
• Curious to learn something new every day.
• Ability to be flexible and creative in dealing with customers.
• Excellent knowledge of the English Language.
• Good knowledge of relevant computer programs (e.g. Excel, Microsoft word) and telephone systems.
• Proximity to living in Yaba, Lagos.

Salary
N70,000 monthly with added commissions based on performance.