Telesales Officer at Winrock International

Location: Wuse 2, Abuja (FCT)

Job Description
The Job responsibilities include without limitation, the following:

• Shortlist prospects that need to be contacted from the CRM daily
• Shortlist prospects whose calls were missed
• Provide clear and accurate answers to any questions asked by the enquirer
• Provide clear and easy to understand notes in the CRM on each prospect’s contact record in respect to details of the call made
• Schedule tasks in the CRM for follow up calls
• Convert qualified prospects to customers awaiting sign up
• Ensure that clear, accurate and complete information has been provided to the prospect about Winock’s operations model before assuming that the prospect has been converted
• Create all contacts on hubspot  and change the status of the prospect to the most appropriate in the CRM once a decision has been reached by the prospect
• Receive incoming sales enquiry calls
• Convert new leads to qualified prospects
• Provide daily report to the Telesales supervisor.

Qualifications

• Graduate HND or BSC Segree in any Social Science  
• Minimum of 2 years relevant experience in sales.
• Ability to speak Hausa