Telesales Officer at HMD Nigeria

Main Responsibilities

• To make telephone calls and manage information on our customer base.
• Make cold calls to find prospective customers and book appointments for sales advisors
• Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
• Actively use the CRM to prospect, source and maintain customer contact in assigned area.
• Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
• Respond promptly and effectively to customer enquiries.
• Maintain a professional image always through personal actions and initiatives.
• Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
• Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.