Telesales Officer at FairMoney

Department: Operations, Telesales

Description

• Receiving/Initiating calls from assigned list
• Asking questions to engage customers and keep the conversation going
• Ensure target conversion
• Listening to the customer’s needs to generate repeat sales
• Record all interactions on the CRM and disposition the call
• Keeping up to date on all products and informing customers of new products
• Answering customer’s questions on the products
• Meeting Sales budget.

Requirements

• Candidates should possess relevant qualifications and work experience.
• Excellent Communications skills
• Creative Thinking
• Good listening skills
• Ability to engage customers in conversations
• Knowledge of relevant computer software /tools
• Excellent interpersonal and problem solving skills
• Rejection Handling skills.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus.