Telesales Officer at Eric Vsta

Responsibilities

• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings
• Communicate with customers to understand their requirements and need
• Offer solutions based on clients needs and capabilities
• Direct prospects and leads to the sales team
• Keep an updated customer database
• Measure identified KPIs
• Always strive towards meeting sales quota
• Track and document calls and sales
• Update client records

Qualifications

• 1-2 year of experience as Tele-sales Executive or similar customer service or sales role
• Proven record of met quota
• Hand on experience with sales tools such as CRM software
• Ability and willingness to learn about products and services specifications and benefits
• Patient and friendly personality
• Team player
• Good time-management skills
• Great interpersonal, communication, presentation and negotiation skills.