Talentsquare is on a mission to make human resource the number one priority for every business in Africa and the wider community. We partner with stakeholders to understand how best to develop and place talents, improving how people launch out in their careers, build or learn to develop their skills.
We are looking for an enthusiastic Telesales personnel to contribute in generating sales for our client who is into women's wear. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Our ideal telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts and doing so professionally and poolitely.
The goal is to help the company grow by bringing in customers and developing business.
Job Description
The Telesales Officer will be responsible for contacting customers and delivering comprehensive product information and delightful customer service throughout the sales process.
This position will be selling the company’s products, in this case fashion accessories and clothing items, asking questions to understand customer requirements, close sales, and place customer orders.
They will ensure the customer receives a premium experience with personalized attention.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information.
Qualifications
HND.
Candidate must possess excellent communication skills..
Strong written and verbal communication skills
Highly organized.
Excellent follow-up and follow-through skills
Be well mannered and understand professionalism
Strong phone presence and experience in making multiple calls per day
Ability to meet targets
Knowledge of sales process from initiation to close
Strong computer skills. including Microsoft office suite.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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