Telemarketer at Fort Knox Group

Responsibilities

• Conduct outbound calls to potential clients, providing detailed information about our services.
• Identify and qualify leads, using persuasive communication to generate interest
• Build strong relationships with customers to understand their needs
• Maintain accurate records of customer interactions, sales activities, and feedback using our CRM system.
• Collaborate with the marketing team to align telemarketing strategies with current campaigns and promotions.
• Continuously stay updated on industry trends,
• Meet or exceed weekly and monthly sales targets and performance metrics.
• Address customer inquiries and resolve concerns promptly to ensure satisfaction and loyalty.

Qualifications

• A Bachelor’s Degree in Marketing, Communications, or a related field is preferred but not mandatory.
• Must have a personal computer and a router
• 1-2 years of proven experience in telemarketing, sales, or customer service.
• Excellent verbal and written communication skills with the ability to build rapport quickly over the phone.
• Strong persuasive and negotiation skills, with a focus on closing sales and achieving targets.
• Ability to work independently
• Highly organized with exceptional time management skills and attention to detail.
• Proficiency in using CRM software and Microsoft Office Suite.