Telecommunications Field Technician at Alfred & Victoria Associates

Job Objective

• Establishes communications systems by installing, operating, and maintaining voice data networks, copper and optical cable plants, telecommunications network circuits and equipment.

Job Duties

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks;
• Establishing connections; programming features;
• Establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
• Maintains customer rapport by listening to and resolving concerns; answering questions.
• Responsible for customer needed tech support.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements

• Academic Qualification: BSc / HND in Computer Science / Engineering or other related Course
• Experience: 2+ years experience as network engineer preferable in an ISP/Telco environment.

Key Skills & Competencies:

• Strong communications skills both written and verbal.
• Telecommunications Systems Engineering,
• Functional knowledge of Telecommunications,
• Provisioning, Functional and Technical Skills,
• Independence,
• Attention to Detail,
• Documentation Skills.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology