Tele Sales Executive at First Excelsia

Industry: Construction / Engineering 

Annual Remuneration: N2,400,000- N3,000,000

Our client, a full-service Construction firm, is seeking to hire a competent and Tele Sales Executive to join its team. 

The Tele Sales Executive will be responsible for driving sales through effective outbound and inbound calls, engaging potential and existing customers to promote products and services, and closing deals. 

The ideal candidate should be target-driven, highly motivated, follow up on leads and manage the sales pipeline to achieve business goals.

Job Responsibilities:

• Identifying, engaging, and onboarding potential HNI clientele for the organization.
• Conducting cold calls and book daily appointments with HNI prospects.
• Ensuring prospective clients feel comfortable and valued throughout the engagement.
• Using pre-written scripts to showcase products/services, tailoring conversations to client needs.
• Gathering and relaying client feedback for continuous improvement.
• Maintaining and updating the HNI client database and keep records of interactions.
• Following up on all prospects and nurture relationships to drive conversions.
• Submitting daily/weekly activity reports to the General Manager.
• Managing the pitch/proposal development process over the phone.
• Providing guidance and support to clients, ensuring high satisfaction levels.
• Handling incoming calls professionally and maintain a high level of customer service.
• Promoting products/services by creating a positive image and emphasizing value.
• Achieving and exceeding set KPI targets.

Person Specification:

• A bachelor’s degree in Marketing, Economics, Business Administration or a related field.
• 3-5 years of experience as a Tele Sales Executive or related role.
• Proven experience in telesales, cold calling sales, or online appointment booking.
• Strong communication and negotiation skills.
• Excellent customer service and relationship management skills. 
• Ability to work independently and meet/exceed targets.