Technology Operations Associate at GeneSys Health information Systems Limited

Overview

Required Skills & Competencies

• Min. of 3 years experience working in a fast-paced environment and with remote teams.
• Proven technical aptitude and proficiency in networks and systems management.
• Understanding of technology infrastructure and risk, cyber security, and NDPR.
• Familiarity with data loss protection, backup and recovery methodologies.
• Experience in stakeholder- and vendor management as well as negotiation.
• PMP, Juniper, Cisco, CWNA or BCNE certifications would be a plus.

What The Role Entails

The Technology Operations Associate role cut across operations management, data protection and IT support. You will be responsible for:

• Providing guidance and effective resolution on technology incidents and service requests.
• Ensuring compliance with the NDPR and other applicable data protection regulations.
• Planning, coordinating and implementing network security measures in order to protect GHIS data, software, and hardware.
• Update and maintain Technology Operations support documentation and other policies.
• Reviewing and recommending changes to improve internal processes and network configurations.
• Coordination of organisation-wide digital archiving exercises and inventory of all company assets.
• Coordinating the procurement processes and vendor relationship management.
• Monitoring network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Assessing and diagnosing basic questions on functionality and configuration settings in technologies utilised by internally and also by our clients during the onsite data gathering process.
• Performs all critical data backups and disaster recovery operations, where required.

Biggest Problem To Solve

Ensuring all technology-related questions and issues are efficiently resolved while championing compliance and internal business processes and policies. Providing network and systems support.

Benefits & Perks

• Competitive remuneration (₦200,000/month basic)
• Complementary—monetary and non-monetary—allowances
• 13th month salary
• HMO
• Pension
• Flexi work plan
• Work with a brilliant and diverse team.
• Long-term service bonus (which is eligible upon 5 years of service)