Technical Writer at Techduce Africa

Description

• Responsible for creating documentation that helps users understand and use the software products.

Responsibilities

• Understanding and researching technical concepts, products, and processes
• Creating clear, concise, and accurate technical documents, such as user manuals, installation guides, and online help
• Collaborating with subject matter experts and development teams to gather information and ensure documentation is complete and accurate
• Organizing and structuring information to make it easily accessible and understandable for the target audience
• Keeping up-to-date with new technologies and trends in technical writing
• Revising and updating existing documentation as products or processes change
• Ensuring that documentation meets quality and style standards and adheres to company guidelines
• Utilizing a variety of formats, including text, images, and diagrams, to effectively communicate information
• Ensuring that documentation is accessible, inclusive, and meets legal and regulatory requirements.

Qualifications

• A bachelor’s degree in technical writing, English, journalism, or a related field
• Strong writing, editing, and proofreading skills
• Experience researching and writing technical documents, such as user manuals, installation guides, and online help
• Familiarity with technical writing tools, such as MadCap Flare, RoboHelp, or Adobe FrameMaker
• Knowledge of structured authoring, such as XML or DITA, and content management systems
• Ability to understand and communicate complex technical concepts
• Good interpersonal skills and the ability to work effectively with subject matter experts and development teams
• Excellent organization and project management skills, as technical writing often involves managing multiple projects simultaneously
• Familiarity with industry and company-specific standards and guidelines for technical writing
• Ability to work independently and as part of a team
• Understanding of accessibility and inclusive design principles.