Technical Support / Presale Engineer at Dahua Technology

Key Responsibilities:

• Pre-sales Technical Support: Provide expert technical consultation to clients (government, enterprises, integrators, distributor,etc.) in the security industry, addressing inquiries about video surveillance products. Collaborate with sales teams on solution design and product selection. 
• Requirement Analysis & Solution Design: Analyze customer needs and deliver customized video surveillance solutions (e.g., IP cameras, NVR/DVR, VMS platforms, AI analytics systems). Prepare technical proposals, configurations
• Technical Enablement:Conduct product training, technical workshops, and live demos to enhance client and internal teams’ understanding of surveillance technologies (e.g., H.265/H.266 encoding, low-light imaging, AI behavior analysis). 
• Market & Competitor Insights: Monitor industry trends (AIoT, cloud computing, smart city applications) and analyze competitor products to refine competitive strategies. 
• Project Lifecycle Support: Participate in key project phases, including bidding, PoC testing, deployment, and acceptance. Collaborate with R&D to drive product improvements

Requirements:

• Bachelor’s degree or above in Computer Science, Electronics, Communications, Security Engineering, or related fields. 
• 3+ years of experience in the security industry, with deep knowledge of video surveillance systems and mainstream products (e.g., Hikvision, Dahua, Uniview). 
• Strong technical foundation in video codecs, network transmission, storage solutions, and AI-driven functionalities (e.g., facial recognition, perimeter protection). 
• Excellent proposal writing, presentation, and cross-functional collaboration skills. Willingness to travel occasionally.