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  • Posted: Aug 18, 2022
    Deadline: Aug 25, 2023
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  • We are one of the leading providers of technical and innovative solutions for a limitless tomorrow. We are distributors and installers of security, network and surveillance systems for domestic, business, commercial and industrial use from basic to complex systems. Our business also includes the wholesale and retail supply of bespoke security systems for the...
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    Technical Support Executive

    Job Overview 

    As the Technical Support Executive, you will be responsible for providing technical support so you’ll be installing and maintaining the IT infrastructure comprising the computer systems as well as the networks within the organisation and clients.

    Responsibilities and duties

    • Monitoring and maintenance of IT equipment and networks
    • Timely response to service issues and requests
    • Installation of network infrastructure 
    • Provide reports to an agreed schedule (or on request)
    • Utilizes the Knowledge base and other support documentation to identify, isolate, diagnose and resolve end users technical problems and provide information and status as requested.
    • Keeping abreast of industry developments and applying best practices to all process areas
    • Perform all other tasks assigned by the Technical Team Lead

    Requirements:

    • Woking knowledge of relevant softwares & operating systems, Access control, network installation and CCTV installation. 
    • Excellent problem-solving and critical thinking skills
    • Keen attention to detail
    • Good organization, time management, prioritization and leadership skills
    • Efficient troubleshooting abilities
    • Effective verbal and written communication skills
    • B.Sc or HND with at least 2 years cognate experience as a Technical Support Officer.

    Method of Application

    Interested and qualified candidates should forward their CV to: happiness@dartwood.com using the position as subject of email.

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