Technical Support Executive at Armorsil West Africa

Job Overview

• To provide technical support to Sales Department.

Duties & Responsibilities

• Draft quotations, datasheet and conduct trainings with team members.
• Handle customer technical complaints.
• Identify, diagnose and troubleshoot application failure
• Create standard procedure for site application in relation to product technical data sheet and best practice
• Sales Technical Support
• Responsible for product launch, product demonstration, training for consultants, applicators and other clients.
• Creation of method statement and application procedure for product and site application.
• Collaborate with the digital marketing team to ensure all datasheet on our social media handles are up-to-date and correct.

Academic Qualification

• A good First Degree in Civil or Chemical Engineering, Construction or similar with 1 - 3 years proven experience.

Personal Skills:

• Good communication skills
• Excellent team building skills
• Strong interpersonal skills
• Good Administrative skills
• Good Analytical skills.