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  • Posted: Aug 19, 2021
    Deadline: Not specified
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  • CreditRegistry’s pioneering credit reporting services with integrated biometrics will let your credit institution achieve the following real gains in large-scale consumer credit: -Grow faster. Pre-screen and acquire new customers quickly -Improve risk measurement. Obtain comprehensive credit reports and credit scores in less than one minute ...
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    Technical Support Associate

    Job Summary

    • We are looking for an experiencedindividual to join to professional services group.
    • The technical support associate will provide back end support to corporate customers while ensuring ticket resolution and customer satisfaction.

    Essential Functions and Basic Duties

    • Provide phone and email-based technical support to customers while ensuring ticket resolution and customer satisfaction.
    • Experiment with and test CreditRegistry’s software and properly document and report issues, errors or bugs in the software to the appropriate department.
    • Update documentations relating to CreditRegistry software and write new documentations for new features of the software.
    • Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations.
    • Train subscribers’ employees on the effective use of CreditRegistry software.
    • Set up software demonstrations for training and presentations.
    • Analyse data from the subscriber’s loan database for upload of the credit bureau system.
    • Ensure that client loan data is uploaded periodically (on a monthly basis).
    • Other responsibilities as assigned.

    Requirement

    • Bachelor's Degree qualification.

    Method of Application

    Interested and qualified? Go to Credit Registry on creditregistry.involve.me to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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