Technical Sales Engineer at Contracting and Technical Services LTD

The Role

• The Technical Sales Engineer's responsibilities include maintaining extensive knowledge of the company’s offerings, functions, and processes and assisting in proffering solutions and closing sales.

Job Responsibilities / Duties
Market Research and Opportunity Identification:

• Conduct thorough market research to identify potential clients, industries, and geographical areas with a demand for CaTS’ services.
• Monitor industry trends and emerging technologies to proactively identify opportunities.
• Create a database of potential clients, partners, and projects.

Lead Generation and Prospecting:

• Develop and execute a robust lead generation strategy, including cold calling, email outreach, networking, and attending industry events.
• Qualifying leads to ensure they align with CaTS' capabilities and target market.

Client Relationship Management:

• Build and nurture relationships with existing and potential clients.
• Understand clients' needs, challenges, and pain points to tailor solutions effectively.
• Provide excellent customer service to enhance client loyalty.

Technical Consultation and Solution Presentation:

• Collaborate with the technical team to understand the intricacies of CaTS’ services and solutions.
• Translate technical information into easily understandable terms for clients.
• Create compelling proposals and presentations that demonstrate how CaTS’ services address clients' specific needs.

Sales Pipeline Management:

• Maintain a well-organized sales pipeline, tracking leads and opportunities from initial contact to closure.
• Meet set sales targets, and regularly report on progress to HOB.
• Identify potential roadblocks in the sales process and work to overcome them.

Collaboration with Technical Team:

• Act as a bridge between the technical team and clients, ensuring effective communication.
• Bring feedback from clients to the technical team for continuous improvement.
• Coordinate with the technical team during the project transition phase.

Negotiation and Closing Deals:

• Skillfully negotiate terms, pricing, and contracts with clients.
• Close deals and secure contracts while ensuring they align with the CaTS' profitability goals.

Post-Sales Support and Relationship Maintenance:

• Assist in onboarding clients and ensuring a smooth transition from sales to service delivery.
• Maintain ongoing communication with clients to address any concerns and identify opportunities for upselling or repeat businesses.

Documentation and Reporting:

• Keep accurate records of all sales activities, client interactions, and opportunities.
• Prepare regular sales reports and performance metrics for management.

Training and Development:

• Stay updated on industry trends, competitor activities, and relevant certifications.
• Continuously improve sales skills and technical knowledge to effectively represent the company's offerings.

Team Collaboration:

• Collaborate with other team members, to align efforts and achieve common business goals.

Qualifications

• Bachelor's Degree in either Electrical, Mechanical Engineering or any Business Degree
• 4 years sales experience of which at least 2 have to be in the Engineering field.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Good leadership and teamwork skills.