Technical Sales and Business Development Manager at Kloverharris Limited

Job Description

• The TS and BD Manager is responsible for developing market opportunities inside the foundations segment.
• He will contribute to the growth of the segment by opening up new businesses & opportunities through proper and accurate execution, which includes order management, logistics, documentation and all related activities.
• He/she will be responsible for the commercialization and the technical promotion of all steel foundation products (sheet piles, foundation pipes, foundation beams, accessories) in the respective geographical area.
• The position may involve international job rotations at any of our global offices worldwide to develop the requisite skills in doing technical designs and commercial offers. In the long term, the position will be based at one of our offices in Africa with regional and international travel, as required.

Key Responsibilities
Technical sales:

• Coordinate all technical sales activities with the local sales managers
• Design activities i.e. actively prepare design proposals to customers and/or evaluate designs made by customers and propose alternatives where possible
• Technical training to individual customers
• Advise on installation methodology for foundation applications
• Organize marketing and educational seminars to larger group of customers on foundation projectsor related subjects
• Customer events
• Lunch & learn initiatives
• Young engineers day
• Identify projects / prospects customers (technical approach with main focus on the design / engineering stakeholders).

Commercial:

• Develop and maintain a strong relationship and network with engineering firms, construction companies, government agencies etc, in order to:
• Identify new / upcoming projects
• Introduce new products and solutions
• Identify and investigate technical market trends
• Develop, in consultation with the client, innovative foundation solutions on major infrastructure projects
• Ensure that all involved in the design process are aware of our latest developments
• Responsible for making offers and project monitoring
• Make calculations for pricing complex projects
• Provide insights that feed into the annual budget making process as relates to upcoming projects and expected volumes to book.

Miscellaneous Tasks / Roles

• Risk Management: Apply sound risk management principles to all aspects of projects activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of companies business, clients and staff. Objective of this is also to reduce the time and cost of change / implementations.
• Contractual: Support contract development and/or negotiation with clients and suppliers, with a specific focus on the technical aspects of the contract (product specifications, tolerances, ITP, …). After sales
• Offer after sales support and handle techno-commercial claims (if necessary, with backup from technical team).
• Communication & interaction with other departments
• Advises Management on plans and policies, and highlighting consequences and/or required actions.
• Maintains functional relationship with Sales, Production, Procurement, BD, F&C, QA/QC, Human Resources and IT on matters concerning daily operations, exchange of information, knowledge and experience.
• Responsible for management reporting.

Knowledge and Experience

• Minimum of 3 years relevant experience
• Knowledge of Civil Engineering, construction industry and trading products including standards, applications, manufacturing and processing, pricing, and calculation methods
• University degree, preferably in civil engineering. Possession of a master’s degree will be an advantage
• Good commercial insight
• Good communicator, able to discuss confidently across a multi cultural environment
• Wide knowledge of various computer programs such as MS office and ERP packages
• Relevant experience on installation of piles and or design of FS projects
• Fluent in English language. Fluency in French and/or Portuguese will be an advantage.