Technical Project Manager at Astract9 Designs Limited

Job Description

• Astract9 is looking for a Technical Project Manager for direct project management and client service strategies.
• In general, it is the Technical Project Manager's responsibility to keep the project team aligned with the goals of the company.
• The Technical Project Manager is responsible for managing digital projects, supporting the development and design team, and overseeing customer service, communications, and general project operations management.

Job Responsibilities

• Manage projects (including software development, communications and design) with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various teams and technical personnel during all project phases, from initial development through implementation.
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Communicate proactively with all involved stakeholders to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Oversee content development and communications strategies for branding and communications projects and tasks - for company and clients.
• Work with Lead strategist to prepare project proposals, tenders, EOIs, and other necessary documents for project pitches and lead prospecting purposes.
• Spearhead senior account management, master mind strategic partnerships, and manage high profile clients and stakeholders.
• Drive customer success strategies, oversee junior customer success associates, maintain a detailed understanding of products and services, assist customers with questions, and suggest the best solutions for their needs.

Qualifications

• Bachelor's Degree with at least two years posts NYSC experience in the technology and online services industry.
• Technical experience managing project lifecycle (preferably in an agile environment) including but not limited to software, content development, digital marketing, social media, branding, and visual design.
• Excellent writing skills are required for preparing proposals, documents, and presentations.
• Familiarity with agile project management tools like Slack, Trello, asana, JIRA, etc.
• Extensive leadership experience and strong teamwork abilities
• Excellent problem-solving, communication and interpersonal skills
• Proven experience interacting with customers, clients or stakeholders in some capacity.