Tech Support Officer at 3Line Card Management Limited July, 2021

- Tech Support Officer at 3Line Card Management Limited
- View Jobs in ICT / Telecommunication / View Jobs at 3Line Card Management Limited
Posted: Jul 1, 2021

Deadline: Not specified
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3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven b...
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Tech Support Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 3 years
- Location Lagos
- Job Field ICT / Computer
Job Description
- Engage Switches/ 3rd Party Service Providers on service
- Real-time transaction monitoring.
- Resolve and escalate transaction failure issues.
- Monitor wallet balance with service providers.
- Monitor institution Wallet Balances.
- Analyze Transaction Trends Per Week.
- Engaging Switches on Issues as the need arises.
- Responding to Call-Out in a timely manner.
Job Requirement and Skill
- Minimum of the first-degree certification from a reputable institution.
- Minimum 2-3 years of working experience.
- Advance knowledge of Financial Transaction flows end to end.
- Hand-on experience dealing with switches/3rd party service providers.
- Ability to write basic and complex SQL scripts.
- Experience with handling Spreadsheet Data (Excel).
- Understanding of Terminal Management System.
- Ability to review and interpret logs.
- Advance knowledge in using and setting up real-time monitoring tools.
Salary
- Very Competitive
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Method of Application

Interested and qualified candidates should send their CV to: humanresources@3lineng.com using the "Job Title" as the subject of the email.

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Tech Support Officer at 3Line Card Management Limited

Tech Support Officer

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