The Plug is a music distribution, licensing and publishing company. We manage some of the biggest talents in Africa, and curate phenomenal events. Founded in 2016, The Plug has rapidly penetrated the entertainment industry, boosting some of the most prominent young talents, either under management, publishing or promotional business. We have the right resour...
We are looking for a reliable and customer-focused Tech Support Associate to join our team. In this role, you will be responsible for troubleshooting hardware, software, and network issues, ensuring seamless technical operations across our entertainment platforms and live productions.
You will also collaborate closely with production teams, artists, and management to guarantee smooth execution of shows, digital content delivery and internal IT needs.
JOB RESPONSIBILITIES
Troubleshoot and resolve website. digital platforms and system-related issues.
Maintain and update website content, ensuring accuracy and timely publishing of announcements.
Coordinate with marketing and production teams to ensure digital platforms reflect current activities.
Support routine maintenance, updates and upgrades on digital platforms.
Provide user support and guidance to staff on digital tools and platforms.
REQUIREMENTS
Proven experience as a Technical Support Associate, IT Support or similar role.
Familiarity with entertainment industry tools (e.g., ticketing platforms, streaming systems, production equipment) is a plus.
Strong communication skills with a customer-oriented approach.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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