Team Member, Software Quality Assurance at First Bank

JOB OBJECTIVE(S)

• To design, develop and implement tests for the Lab’s software deliverables, so as to achieve the highest level of product quality 
• To build confidence in the quality level of product delivered by the Lab To prevent defects in the software product
•  To provide sufficient information to stakeholders to allow them make informed decisions. To reduce the level of risk of insufficient software quality 
• To comply with contractual, legal, regulatory requirement or standards, and to verify the test objects compliance with such requirements and standard 

DUTIES & RESPONSIBILITIES 

• Reviews and clarifies requirements with the product conceptualization team and the development team 
• Converts requirements to acceptance tests 
• Create detailed, comprehensive and well-structured test plans and test cases. 
• Ensures quality standards, test procedures and methodologies are adhered to 
• Assists with developing and maintaining quality policy and procedure documents 
• Designs, documents and implements test automation strategies 
• Collaborates with development teams to ensure maintenance of defined quality standards 
• Participates in ideas generation workshops 
• Execute all levels of testing (system, integration and regression testing)
•  Estimate, prioritize and plan collaborate testing activities
•  Prepare frequent test status reports and updates with stakeholders 
• Develop a wide range of SQL queries on relational database 
• Participation in user story writing workshops 
• Monitors performance of quality management using defined KPIs 
• Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts 
• Resolves, documents, and reports problems that arise during testing
• Documents and communicates results from testing 
• Assists with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements 
• Retests corrections to ensure problems are resolved
•  Conducts non-functional tests including performance tests 
• Identify, isolate and track bugs/defects throughout the testing phase 
• Identify and escalate risk on time and suggest mitigation measures. 
• Create and manage automated test script creation 
• Perform document risk analysis. 
• Test API with test tools: Swagger, Postman and Testcomplete. 
• Collaborate with stakeholder, UAT coordinator and other members of the team during user acceptance testing. Root cause and Gap analysis 
• Conduct post implementation testing with stakeholders
•  Evaluating test objects such as web applications, APIs, Mobile applications to determine its level of quality and to prevent immature products and features from being deployed 
• Testing of third-party application acquired by the organization. 
• Maintain confidentiality of all Information entrusted while delivering projects. 
• Comply with the principles and policies in the Information Security Handbook. 
• Performs other functions as may be required for the business to achieve its strategic objectives.

JOB REQUIREMENTS 

Education

•  Minimum of a first degree or its equivalent in computing or related disciplines 
• Masters, MBA or a recognized professional certification will be an added advantage 

Experience 

• Minimum experience – 3+ years of experience in IT quality management KEY COMPETENCY REQUIREMENTS Knowledge 
• Proven experience in testing medium-high complexity IT systems
•  Proficient knowledge ofstructured system analysis and design 
• Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.) 
• Proficient knowledge of core IT (Infrastructure, Applications) 
• Working knowledge of quality management methods and tools Knowledge of test automation tools
•  Understanding of the agile development process (Scrum) Skill/Competencies Core SFIA 5 Skill Requirements 
• Testing (Test 4) Process Automation
•  User Experience Analysis (UNAN 4) 
• User Experience Evaluation (USEV 3)
•  Service Acceptance (SEAC 4) 
• Quality Management (QUMG 5) 
• Quality Assurance (QUAS 4) 
• Quality Standards (QUST 3) Conformance Review (CORE 4) Other SFIA 5 Skill Requirements Learning Delivery (ETDL 3) 

Other Required Knowledge and Capabilities

• Good strategic planning and management skills
• Good interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills