Team Lead, Quality Assurance at Interswitch

About the job

• The Quality Assurance Lead role will be primarily responsible for identifying quality areas, defining quality matrix and standards. The Quality Assurance Lead is responsible for monitoring staff output such as issue resolution and customer interactions to ensure defined quality standards are maintained always. To manage and enhance the Quality Assurance processes at company, ensuring that testing strategies and practices lead to the delivery of software that meets the highest standards of quality and reliability

RESPONSIBILITIES

• Test Planning & Strategy
• Risk Analysis
• Automated Testing
• User Experience Testing
• Performance Testing
• Quality Metrics & Reporting Defect Tracking & Management

EDUCATION

General Education

• Accredited Bachelor's in Software Engineering or Computer Science OR Accredited Master’s in Computer Science, Information Technology, or related field EXPERIENCE

General Experience

• Minimum between 6 – 8 years
• Proven experience in how to: Oversee the QA process from test design to defect resolution, ensuring the delivery of enterprise-level, mission-critical FinTech products
• Lead QA team operations using Agile methodologies to meet deadlines and enhance team efficacy and product dependability, backed by ongoing performance evaluations and system refinements
• Enforce stringent QA protocols, including adherence to financial data security and compliance standards, by integrating tools such as version control systems, CI/CD pipelines, and automated testing frameworks
• Cultivate expertise and professional development within QA teams, guiding and embedding best practices to boost interdisciplinary cooperation and elevate product standards