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  • Posted: Aug 28, 2025
    Deadline: Not specified
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  • Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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    Team Lead, North Central 2

    Job Description

    • Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

    Qualifications

    • First degree in any field.
    • Minimum of 5 - 7 years’ experience Iin Commercial banking and Business banking
    • Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
    • Experience within the financial industry with experience in managing small businesses.
    • Additional Information

    Behavioural Competencies

    • Taking Action
    • Meeting Timescales
    • Interpreting Data
    • Convincing People
    • Team Working

    Technical Competencies

    • Customer Understanding
    • Product Knowledge
    • Customer Acceptance and Review
    • Client Retention
    • Product Related Systems

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    Method of Application

    Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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