Team Lead, Mainland Brokers Underwriting at AIICO Insurance

Job Description

• We are looking for a detail-oriented underwriter who is able to take initiative and work well with others as a team.
• The job requires efficiency and effectiveness in order to meet agreed turnaround times.
• Among other things, the officer will be required to interface with brokers and clients to facilitate the closure of insurance deals on a regular basis.

Responsibilities

• Preparation of quotations after reviewing a new proposal from client/broker.
• Develop and maintain strong relationship and credibility with the sales staff/brokers through productive engagements regularly.
• Ensure that all underwriting records and files of clients/brokers as at when due.
• Ensure that debit/credit notes are issued to clients are issued as at when due.
• Ensure that any policy with loss ratio above 70% are escalated to higher authorities for decisions 2 months before renewal.
• Ensure compliance with the KYC requirements of the company in respect of both new and renewal businesses. Customer due diligence must be carried out on all clients.
• Ensure that all fire, motor and engineering risks in line with the organization’s policy are sent to the risk management and survey team for inspection and follow done until survey is done, and risk improvement recommendations are communicated to the insured.
• Ensure receipts obtained in respect of all transactions within 48 hours and the underwriting file updated.
• Acknowledge all mails within one hour and diarize for follow up.
• Deliver endorsements in respect of all policy alterations and renewals within 48 hours.
• Ensure policy documents are delivered within 72 hours.
• Ensure motor insurance certificates are issued within 24 hours and same uploaded to the NIID.
• A good knowledge of Property, Casualty and Marine Insurance Product and their underwriting requirements.
• Any other functions as deemed necessary by the team lead for the unit.

Qualifications
Education:

• B.Sc. or HND in any field.
• A master’s degree would be an added advantage

Professional Qualification:

• Associate member, Chartered Insurance Institute of Nigeria.

Experience:

• Minimum of 8 years experience as an underwriter and at least 2 years as a team lead in a reputable insurance company.

Core Competencies:

• Good communication skills
• Time management skills.
• Problem-solving skills.
• Attention to detail.
• Team player/effective collaborator
• Organization skills

Functional Competencies:

• Skilled in the use of Microsoft Word, PowerPoint and Excel.
• Good underwriting skills.

Other Requirements:

• The candidate must possess team leadership experience with verifiable proof of notable achievement as the team lead.
• The role would require an individual with analytical skills who would be able to assess a risk and determine whether it should be insurable and at what terms and conditions.
• The role is also expected to liaise with brokers as occasion demands and and provide the necessary supports to consummate insurance placement deals on terms agreeable to the organization.
• Carry out pre-renewal/Onboarding review of risks and communicating the renewal terms to the client through the broker. In the same vein, the role is expected to flag any risk that has been value-eroding for the business.
• Provide leadership to the team by setting positive examples of changes he/she hopes to bring to the team that would enhance their performance.
• Possess the quality of effective communication to team members, marketers, brokers and other stake holders.
• Must be able to develop actionable strategies to help the team provide the necessary support for the Sales Team to meet their Gross Written Premium Objective.
• Must be a team player able to collaborate with the team members to achieve the overall objective of the business.
• Must be able to foster a culture of innovation and continuous improvements among team members.
• Must be skillful in the delegation of tasks and responsibilities.
• Monitoring and managing the performance of team members.